Listen again and pay attention to the words in bold.
It’s really irritating when you see one price advertised but you end up paying a different one.
They must have a few more tricks up their sleeves.
They also save a lot by making their staff multitask.
I’m beginning to get a clear picture of how these airlines charge so little.
It's really irritating = It's very annoying
Tricks up [someone's] sleeves = secret methods
Multitask = do many different jobs (at the same time)
To get a clear picture = to understand
Let’s practice the sentence structure from the first example. Complete these sentences in your own words:
1 It’s really irritating when...
2 It’s really amazing when...
3 It’s really funny when...
4 It’s really unbelievable when...